FaQ

Here are the answers to the questions most frequently asked by our investors and affiliate program participants. If the question you would like to get an answer to is not listed here, you can ask it to a technical support representative. The answer will be provided as soon as possible.

Opening an account

  • Follow the link Open an account, fill in the registration fields and click "Registration"

  • Check for proper completion or layout.

    Otherwise, please use the password recovery form.

  • Opening an account is absolutely free of charge.

  • Each client can open only one account. Exceptions can be: family members who use the same computer or IP address (upon request to the support service [email protected]).

    In case of non-compliance with this clause towards the company, FELDSTEIN FINANCIAL GROUP has the right to block and delete the customer's account without the right to restore it.

Main questions

  • The company FELDSTEIN FINANCIAL GROUP offers passive income, namely investments in trust management on financial, stock, commodity and cryptocurrency exchanges.

    The company also provides the possibility of independent trading on the innovative trading platform FELDSTEIN Trader Pro.

  • Any person of legal age can open an account in our company.

  • The minimum amount is 100 USD. Maximum amount ∞

  • Minimum withdrawal amount on bank cards from 50$, e-wallets from 1$, cryptocurrency depending on the selected network. ( on average from 15$ )

  • We accept: Visa/MasterCard, PerfectMoney, Payeer, Qiwi, YandexMoney, AdvancedCash, Capitalist, Bitcoin, Ethereum, Dogecoin, Bitcoin Cash, Monero, Ripple, Dash, USDT, Shiba Inu and others.

  • As a rule, funds are credited to the account balance within a few minutes, except for cryptocurrency systems.

  • To do this, you need to go to your personal cabinet and select the « Withdrawal » tab.

  • A withdrawal request can be created in your account 24/7.

  • Withdrawal of funds is made within 24 hours from the moment the request is made, except for cryptocurrency systems.

  • No withdrawal fee is charged.

Bounty

  • The opportunity to earn cash rewards without investing your own money.

  • Bounty program offers to perform certain actions aimed at popularizing the company and attracting new users, and provides monetary rewards for this.

  • No deposit is required to participate in the Bounty Program.

  • Recruiting new affiliates is not mandatory, but is a good extra income.

Security

  • FELDSTEIN FINANCIAL GROUP has a strict privacy policy. No information about you will be shared with third parties.

  • On the servers of the company FELDSTEIN FINANCIAL GROUP, DDOS-Protection is installed, SSL-certificate is issued, as well as 100% protection of transactions.

Account

  • For verification, you need to provide such documents:

    • Identity document.Usually a passport, ID, driver's license or any other document that has a photo, name and surname of the client.
    • A document confirming the place of residence: it can be a passport page with registration; utility/internet bill; bank account, etc. The obligatory condition is the presence of name, surname and address of residence in the document. It should be issued not later than 6 months ago.
    • Copies of documents must be in color and clear.
    • Copies of documents must be in full and on 2 sides.
    • Documents with additions, changes in graphic editors are not accepted.
    • Copies must be in high quality.
    • The account name must match the name on the document.
    • Files are accepted in the following formats: .png, .jpeg, .gif, .webp.
    • Electronic bank accounts and electronic utility bills are not suitable for verification and will not be accepted.

Others

  • If you do not find the answer to your question, please contact Support.